Support
Freedom Fit is currently in private beta. If you need help with your account, access, coaching workflow, or a technical issue, contact us at aaron@freedomfittx.com.
What to include
To help us respond quickly, include:
- Your name and the email address connected to your Freedom Fit account.
- Whether you are using the iOS app, Android app, or website.
- The screen or feature involved.
- What you expected to happen and what happened instead.
- A screenshot, if it does not contain information you prefer not to share.
Never send your password, authenticator setup key, verification code, or recovery code. Freedom Fit will never ask you to provide those items by email.
Quick troubleshooting
Before contacting support, try closing and reopening the app, confirming that you have an internet connection, and installing the most recent beta build available to you. If a sign-in or invitation link has expired, request a new link rather than reusing the old one.
Account and privacy requests
For account access, correction, or deletion requests, use Menu → Privacy & account in the Freedom Fit app or visit our Privacy Choices page.
Safety notice
Freedom Fit does not monitor accounts for medical emergencies. If you believe you or another person is in immediate danger or experiencing a medical emergency, contact emergency services.
Contact
Freedom Fit TX LLC
Fort Worth, Texas
aaron@freedomfittx.com